Privacy Policy

 

Casa dos Vasconcelos respects your privacy and protects the personal information you provide. Whenever personal information from users and data subjects is necessary, we guarantee that it is only used to respond to your request.

By using our website, you are not providing us with any personal information. This only occurs when you contact Casa dos Vasconcelos through a specific form. In this regard, only your name, email address, and phone contact are required. This data is processed exclusively by Casa dos Vasconcelos to respond to your contact – it is not stored for future use or to send any commercial information.

Casa dos Vasconcelos respects all applicable laws, rules, and regulations regarding privacy in Portugal.

Casa dos Vasconcelos ensures the security of data through appropriate physical, electronic, and procedural safeguards and strongly suggests that users adopt responsible behaviors while browsing the internet.

Processing of Personal Data

What is personal data, and what categories of data do we process?

he new General Data Protection Regulation (GDPR) establishes a broader definition of personal data. Personal data is any information, regardless of its nature and format, capable of identifying a person. These are the data we process:

• Identification and contact details
• Name, tax identification number (NIF), phone contacts, email, address.
• Relationship with Casa dos Vasconcelos
• History of products and services you have purchased.

Relação com a Casa dos Vasconcelos

Histórico de produtos e serviços que adquiriu.

Who is responsible for processing your personal data?

The person responsible for processing your personal data is [NAME OF THE PERSON].

In what situations do we process your personal data?

At Casa dos Vasconcelos, we process your personal data with your consent, when you make a purchase, when you hire a service, or when you use our website. This processing can be done orally, in writing, or through our website.

For what purposes do we process your personal data?

Casa dos Vasconcelos guarantees that your personal data is processed only for the purposes communicated to you and is not used for any other purpose. Thus, we process your personal data to ensure the quality of the service we provide and to better respond to your needs. Some examples of purposes for which we may use your data include:

• Customer Management
• To travel to your address when you hire us for such services.
• Direct Marketing
• To inform you about news, opportunities, and promotions that may interest you.

These are the circumstances that allow us to process your personal data:

• A reservation you made at Casa dos Vasconcelos.
• The fulfillment of a legal obligation.
• For direct marketing purposes, so that you receive emails or SMS messages from Casa dos Vasconcelos.
• The legitimate interest of Casa dos Vasconcelos, such as improving the quality of the service provided or introducing changes to our website.

Casa dos Vasconcelos commits to processing your personal data in a manner that ensures confidentiality, security, and protection against unauthorized or unlawful processing, as well as against loss, destruction, or damage.

How long do we retain your personal data?

Casa dos Vasconcelos retains your personal data only for the period strictly necessary to fulfill the purpose for which it was collected or, as applicable, until you exercise your right to object or delete the data.

To whom do we transmit your personal data?

Casa dos Vasconcelos transmits your personal data to collaborators or contracted companies only for the execution of the services you requested, as well as for the shipment of goods. Your personal data may also be communicated, in compliance with the law, to state entities such as the Tax Authority – for example, when we issue you an invoice.

What are your data protection rights, and how can you exercise them?

• Right of access to information You can obtain confirmation of which personal data of yours is processed by Casa dos Vasconcelos, as well as the respective information regarding the purposes of processing or the retention periods of this data.
• Right of rectification You can request the alteration of your personal data if they are incorrect or incomplete.
• Right to deletion You can request the deletion of your personal data, provided that there are no legal requirements for their retention.
• Right to portability You can receive the personal data you have provided us.
• Right to object You can object or withdraw the consent you previously gave for the processing of your personal data.
• Right to restrict processing You can request the limitation of the processing of your personal data, either by suspending processing or by limiting the scope of processing to certain categories of data or purposes.
• Right not to be subject to automated individual decisions You can request not to be subject to any decision based solely on automated processing, particularly for the purpose of providing quality service and tailoring marketing communications.

You can exercise these rights in writing by sending an email to [email protected].